It's Secure

Confidentiality Agreement

Our client terms include a comprehensive confidentiality agreement between you and Hello VA

We monitor and audit our team

We regularly check the data security practices of the team and take immediate action whenever there are any shortcomings

We restrict access to client data

We operate strict folder permissions protocols to restrict access to clients data to the dedicated accountant/PA and their “buddy”.

We maintain data access logs

We track all data use, and as a result it is possible to immediately identify the cause of any data loss, which is acknowledged to act as a strong deterrent

Non-disclosure agreement

All our VA's are subject to robust, broad non-disclosure agreements covering everything they do at Hello VA

We train our team to be secure

We train our team to be sensitive to data issues, and to work hard to maintain client data and confidentiality